Networking-Forums.com

General Category => Forum Lobby => Topic started by: Dieselboy on July 21, 2016, 03:33:39 AM

Title: cisco 8945, busted screen. Is it possible to get spares?
Post by: Dieselboy on July 21, 2016, 03:33:39 AM
I have a busted 8945, looks like a stone chip in a car windscreen. The screen lights up but the screen is cracked and looks like the liquid has leaked out.

I was hoping that I could get a replacement screen from China. I checked ebay but can only see whole handsets.

Anyone know of any source for spare parts? The unit is EoL and out of warranty last week, but the breakage happened a few weeks prior to that - but not sure if smartnet warranty would cover accidental physical damage.
Title: Re: cisco 8945, busted screen. Is it possible to get spares?
Post by: icecream-guy on July 21, 2016, 08:09:24 AM
you could punt it up the hill and probably get a replacement still, depends on your cisco connections.
Title: Re: cisco 8945, busted screen. Is it possible to get spares?
Post by: deanwebb on July 21, 2016, 08:46:20 AM
Agree, check with your reseller that provided the phone.
Title: Re: cisco 8945, busted screen. Is it possible to get spares?
Post by: Dieselboy on July 21, 2016, 08:41:32 PM
I messaged my account manager "could I deal with it thru tac" and she said "probably not". I was going to log a case but the contract has expired.

Are you saying go to the reseller? They are as helpful as a chocolate teapot at the best of times, so I'm not exactly enthralled with confidence and high expectations. :rofl:
Title: Re: cisco 8945, busted screen. Is it possible to get spares?
Post by: deanwebb on July 21, 2016, 09:50:12 PM
How about going through your Cisco account manager?
Title: Re: cisco 8945, busted screen. Is it possible to get spares?
Post by: Dieselboy on July 21, 2016, 09:58:43 PM
I just said that :)
Title: Re: cisco 8945, busted screen. Is it possible to get spares?
Post by: deanwebb on July 22, 2016, 05:35:18 AM
:doh: That you did. Well, there's always the Cisco account manager route.

I HAVE SHOT ALL MY BULLETS AND NOW I THROW MY PISTOL AT THE ENEMY IN A FUTILE GESTURE OF DEFIANCE
Title: Re: cisco 8945, busted screen. Is it possible to get spares?
Post by: icecream-guy on July 22, 2016, 07:22:23 AM
Quote from: Dieselboy on July 21, 2016, 08:41:32 PM
....and she said "probably not"......

Give it a shot, doesn't appear that you have any other option, other than disassembly.