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General Category => Forum Lobby => Topic started by: Dieselboy on April 04, 2017, 07:13:29 PM

Title: Language barrier
Post by: Dieselboy on April 04, 2017, 07:13:29 PM
Working on a network-y issue with a vendor. We agreed the issue was not at the appliance so I would go away and figure it out and come back if I needed anything. He sends a summary email to our group email address:

QuoteHi Tony,

Tks for uploading systemdump/tcpdump/screenshots.


I felt that you are not clear what kind of role(TCP proxy) [appliance] is doing and want to point out that [appliance] is related with slowness.
If you have issue with [appliance], can you raise pinpointed issue?
I will investigate your pinpointed issue more.

So I've absolutely no idea, apparently  :XD:

The big boss got this email as well  :squint:
Title: Re: Language barrier
Post by: wintermute000 on April 04, 2017, 07:51:54 PM
google translate fail
Title: Re: Language barrier
Post by: deanwebb on April 04, 2017, 07:56:50 PM
This message is clear as crystal glasses, for the certainty. Study of networks is the difficults, sure you can be awareness. Pinpointed issues are how we solve problems. This is how we are the hunters, how we are making the baffle of experts.

If you do not pinpointed issue, you are no better than CCIE written but expire!

:bole:
Title: Re: Language barrier
Post by: Dieselboy on April 04, 2017, 08:44:58 PM
 :XD: :XD:
Title: Re: Language barrier
Post by: SimonV on April 05, 2017, 04:51:19 AM
Quote from: deanwebb on April 04, 2017, 07:56:50 PMThis is how we are the hunters, how we are making the baffle of experts.

:rofl:
Title: Re: Language barrier
Post by: icecream-guy on April 05, 2017, 06:16:38 AM
he wants you to tell him what the issue is.


"You appear not to know the role of this device, and I'm saying the device is related to the slowness.
If you have an issue with the device, tell me exactly what it is, and I will investigate."
Title: Re: Language barrier
Post by: deanwebb on April 05, 2017, 06:37:04 AM
Quote from: ristau5741 on April 05, 2017, 06:16:38 AM
he wants you to tell him what the issue is.


"You appear not to know the role of this device, and I'm saying the device is related to the slowness.
If you have an issue with the device, tell me exactly what it is, and I will investigate."

"It's slow. Please get rid of the slow. Thank you in advance."
Title: Re: Language barrier
Post by: dlots on April 05, 2017, 08:49:29 AM
Quote from: deanwebb on April 04, 2017, 07:56:50 PM
This is how we are the hunters, how we are making the baffle of experts.

I should look up that guy's resume again, see if it's gotten any better over time.
Title: Re: Language barrier
Post by: dlots on April 05, 2017, 01:02:14 PM
Well he has on there that
https://www.linkedin.com/in/johnervin/
Still has his 1998 A+
The fact that he had Windows NT training in 2000 is still on there
Title: Re: Language barrier
Post by: deanwebb on April 05, 2017, 05:22:47 PM
Quote from: dlots on April 05, 2017, 01:02:14 PM
Well he has on there that
https://www.linkedin.com/in/johnervin/
Still has his 1998 A+
The fact that he had Windows NT training in 2000 is still on there

His issues are all pinpointed, baby!
Title: Re: Language barrier
Post by: Dieselboy on April 06, 2017, 10:48:47 PM
Quote from: ristau5741 on April 05, 2017, 06:16:38 AM
he wants you to tell him what the issue is.


"You appear not to know the role of this device, and I'm saying the device is related to the slowness.
If you have an issue with the device, tell me exactly what it is, and I will investigate."

I asked if the device had debugging or similar that would help identify protocol issue. What I didn't want is to simply take logs / captures and send to him for him to analyse. That's boring and is my responsibility :)
Title: Re: Language barrier
Post by: ggnfs000 on April 12, 2017, 08:32:18 PM
broken english is worse than no english at all. Why?
No English, you move on to talk to someone else who is good communicator.
Broken English is like a rabbit hole, trying to understand what is trying to say rather than concentrating on actual issue.
Title: Re: Language barrier
Post by: ggnfs000 on April 12, 2017, 08:46:03 PM
Quote from: deanwebb on April 04, 2017, 07:56:50 PM
This message is clear as crystal glasses, for the certainty. Study of networks is the difficults, sure you can be awareness. Pinpointed issues are how we solve problems. This is how we are the hunters, how we are making the baffle of experts.

If you do not pinpointed issue, you are no better than CCIE written but expire!

:bole:
I was told I can be anything, so I decided to become awareness.
Title: Re: Language barrier
Post by: wintermute000 on April 12, 2017, 10:16:39 PM
Quote from: deanwebb on April 05, 2017, 05:22:47 PM
Quote from: dlots on April 05, 2017, 01:02:14 PM
Well he has on there that
https://www.linkedin.com/in/johnervin/
Still has his 1998 A+
The fact that he had Windows NT training in 2000 is still on there

His issues are all pinpointed, baby!

He's still got his battle cry up there.

"Spiderman once said : "With Great power comes great responsibility."

The Hunter tracks the hacker, we are led to believe, using his wits, cunning, and instinct. It is this hunter instinct that many companies are looking for. An Instinct, that I possess, in a number of different levels from IP address to street address, to locating photographers of particular photos, to building intrusion proof networks, and rock solid stable computers for long term usage."

Solid Gold. I doubt the belkin thread of the year will ever be surpassed
Title: Re: Language barrier
Post by: icecream-guy on April 13, 2017, 06:05:51 AM
Got one of my own yesterday,  working with HP, having issues running policy checks in Network Automation (to validate the CMP vulnerability)

after some back and forth, HP wrote back


Hello David,

I hope you are doing great,

I would like to know if you can put in inactive your own policies this is to check if the issue persist is a policy from LNC that is failing,
if not is your policy, so please if the issue persists send me your policies to review why the policy fail.

Best Regards.


not sure what it means...

sounds like non-native English speaker used Google translate.
Title: Re: Language barrier
Post by: deanwebb on April 14, 2017, 10:03:42 AM
Put in inactive to pinpointed the issues.
Title: Re: Language barrier
Post by: ggnfs000 on April 22, 2017, 06:19:28 PM
it is not just U.S. problem, Indian engineers are unwanted everywhere, I largely or fullly agree with it:

https://qz.com/963530/h-1b-its-not-just-trumps-america-indian-techies-are-unwanted-from-east-to-west/

Wednesday, June 7, 2017

At work, our IT services and certain development/test groups are infiltrated with Indian and Chinese engineers and mind you they ravage anything that touches. Mostly do harm than good.
It is just a plague. It is really tough to talk to them talking about quality, doing things a proper way.




Title: Re: Language barrier
Post by: RTFM on April 23, 2017, 10:28:57 AM
Quote from: ggnfs000 on April 22, 2017, 06:19:28 PM
it is not just U.S. problem, Indian engineers are unwanted everywhere, I largely or fullly agree with it:

Why do you largely or fully agree with it?
Title: Re: Language barrier
Post by: deanwebb on April 23, 2017, 04:52:08 PM
Quote from: RTFM on April 23, 2017, 10:28:57 AM
Quote from: ggnfs000 on April 22, 2017, 06:19:28 PM
it is not just U.S. problem, Indian engineers are unwanted everywhere, I largely or fullly agree with it:

Why do you largely or fully agree with it?

For me, it's an expression of a corporate decision to make its human resources into interchangeable commodities. There's a difference between hiring people in India in order to cover the timezone in that area and hiring people simply because they claim that they can do a job at the absolute cheapest rate, in a sort of race to the bottom in wages.

I've got colleagues in India that do some fantastic work and Indian colleagues here in the USA that are just as fantastic. They do top-quality work and I love working with them. But they were hired to do the job right, not to do the job cheaply.

We've got guys that were hired to do the job cheaply and we're constantly having to fill out papers that express our concerns and criticisms. It doesn't matter if these guys are in India, Prague, China, or Ethiopia: many are simply thrust into level 1 or level 2 support and told to do exactly what we ask them to do, no more, no less. This results in some of the worst sorts of automated networking - repetitive work done by people that don't have the skill to know how to do it properly.

It's a big lie that people are interchangeable, and that lie is what is driving the corporate moves to take high-skill, high-wage positions and to try and redefine them as low-skill, low-wage roles. I see it as part of the endgame of capitalism, where companies collapse under the strain of trying to do so much without properly-trained people.
Title: Re: Language barrier
Post by: Dieselboy on September 30, 2018, 08:50:51 PM
I agree. Simply put, have you ever phoned support (for anything either personal or work-related) and been put through to a support centre overseas somewhere who cannot deviate from the script and been over-the-moon happy with the experience? For that type of experience you may as well be speaking to an IVR system because there's no benefit. Actually, just had a great idea on how to save IT companies millions!

Ring ring...
IVR: Hello. Have you tried turning it off and on again?
Me: Erm, hi, I'm calling about my internet cutting out now and again
IVR: You can say YES or NO
Me: what? :twitch:
Title: Re: Language barrier
Post by: deanwebb on October 19, 2018, 01:36:28 PM
https://www.youtube.com/watch?v=PtXtIivRRKQ

:smug:
Title: Re: Language barrier
Post by: deanwebb on October 19, 2018, 01:37:23 PM
https://www.youtube.com/watch?v=BqnFnWSYzaQ

:rofl: