Hi, I've got a couple XWN5001 Wifi adapter and XAV5201 Netgear to send data signal into power line.
Some days ago I changed my security key in my network and I setted factory settings on my couple of powerline.
Now I have all leds of powerline adapters lighted on steadly but I can't navigate on internet but only into lan network.
I resetted them and I restarted my router but I didn't fix the issue.
Why does it happen?
How can I solve it?
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What do you have connecting you to the Internet?
Quote from: deanwebb on September 17, 2017, 08:22:56 PM
What do you have connecting you to the Internet?
I tried my smartphone and pc in wifi mode and I can connect to access point and f.e. I can reach my Nas in Lan but I'm unable to navigate on internet..
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Quote from: umby75 on September 18, 2017, 02:37:46 AM
Quote from: deanwebb on September 17, 2017, 08:22:56 PM
What do you have connecting you to the Internet?
I tried my smartphone and pc in wifi mode and I can connect to access point and f.e. I can reach my Nas in Lan but I'm unable to navigate on internet..
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can you resolve host names or not?
Trying to see if this is a DNS issue, but if you have no internet, you probably don't have DNS resolution.
Quote from: ristau5741 on September 18, 2017, 06:24:53 AM
Quote from: umby75 on September 18, 2017, 02:37:46 AM
Quote from: deanwebb on September 17, 2017, 08:22:56 PM
What do you have connecting you to the Internet?
I tried my smartphone and pc in wifi mode and I can connect to access point and f.e. I can reach my Nas in Lan but I'm unable to navigate on internet..
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can you resolve host names or not?
Trying to see if this is a DNS issue, but if you have no internet, you probably don't have DNS resolution.
Yes, I think so too.
I tried to set 8.8.8.8 and 8.8.4.4 but I use mainly 208.67 222.222 and 208.67.220.220 as I always use it but now I can't navigate anymore...
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Let me try again... which device in your network is responsible for the connection between your home LAN and the Internet? Which device has the information on it for connecting to your Internet Service Provider?
Quote from: deanwebb on September 18, 2017, 09:19:27 AM
Let me try again... which device in your network is responsible for the connection between your home LAN and the Internet? Which device has the information on it for connecting to your Internet Service Provider?
I'm using a TpLink N600 W8980..
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OK, are the settings on the TpLink correct for Internet access? If you plug a device directly into that, does it work OK?
If yes to those questions, then you need to test the link between the Ethernet over Powerline adapter and the TpLink.
Try pinging your default gateway first, to verify connectivity from your PC to the router at the other end of the powerline.
If that doesn't work, you know the problem is probably on the powerline adapter...
Quote from: deanwebb on September 18, 2017, 01:05:13 PM
OK, are the settings on the TpLink correct for Internet access? If you plug a device directly into that, does it work OK?
If yes to those questions, then you need to test the link between the Ethernet over Powerline adapter and the TpLink.
I can navigate with all devices except devices connected to powerline.
The network works fine with pc, nas and can connected through ethernet directly to router.
About your second question I have all XAVB5201's LEDs lit on with ethernet LED included..
Quote from: SimonV on September 18, 2017, 01:07:31 PM
Try pinging your default gateway first, to verify connectivity from your PC to the router at the other end of the powerline.
If that doesn't work, you know the problem is probably on the powerline adapter...
Into the Lan is ok because as I said some post before I can access into my Synology Nas through the powerline.
The issue is related only about internet access from powerline that has all LEDs lit on (green,green, blue)..
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Post output of these commands from behind the powerline
- ping <default gateway ip>
- ping 8.8.8.8
- arp -a
- ipconfig /all
All of the LEDs on does not mean anything except that the lights are on. The settings on the powerline to connect to the Internet are probably not correct. You will not see that in the LEDs.
Do like SimonV recommended, and we will learn more about the connectivity settings.
Quote from: SimonV on September 18, 2017, 02:02:34 PM
Post output of these commands from behind the powerline
- ping <default gateway ip>
- ping 8.8.8.8
- arp -a
- ipconfig /all
Here in attachment..(https://uploads.tapatalk-cdn.com/20170919/fdf207691f1e388c0d0a199d60def3ff.jpg)(https://uploads.tapatalk-cdn.com/20170919/f682b94592907fbc5080a1d335756767.jpg)
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This device is able to ping 8.8.8.8 - that tells me that you have internet connectivity. If this is a device that is on the powerline network, then it looks like you should be able to get on the Internet.
yes, looks okay. Next, try a DNS query against that DNS server
QuoteC:\Users\Simon>nslookup - 208.67.222.222
Default Server: resolver1.opendns.com
Address: 208.67.222.222
> google.com
Server: resolver1.opendns.com
Address: 208.67.222.222
Non-authoritative answer:
Name: google.com
Addresses: 2a00:1450:4013:c03::65
172.217.17.142
>
14:CC:20 Tp-LinkT TP-LINK TECHNOLOGIES CO.,LTD.
The MAC address of 192.168.1.1 belongs to TP-Link. Is your home router also TP-link?
Quote from: umby75 on September 18, 2017, 12:48:48 PM
I'm using a TpLink N600 W8980..
That is correct.
So, if this device is on the powerline network, all is working. If it is not on the powerline network, we need the same tests run while connected to the powerline network and see where we have differences.
Quote from: deanwebb on September 19, 2017, 02:52:26 PM
Quote from: umby75 on September 18, 2017, 12:48:48 PM
I'm using a TpLink N600 W8980..
That is correct.
So, if this device is on the powerline network, all is working. If it is not on the powerline network, we need the same tests run while connected to the powerline network and see where we have differences.
Yep, this is my router in my home with powerline.
Therefore is my powerline damaged?
Quote from: SimonV on September 19, 2017, 02:40:22 PM
14:CC:20 Tp-LinkT TP-LINK TECHNOLOGIES CO.,LTD.
The MAC address of 192.168.1.1 belongs to TP-Link. Is your home router also TP-link?
Yes, I confirm that..
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Umby75: We need to know if your device was on the powerline network or not when you ran those tests.
Quote from: deanwebb on September 21, 2017, 01:28:02 PM
Umby75: We need to know if your device was on the powerline network or not when you ran those tests.
Yes my pc was linked to powerline that it was connected to my home network..
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OK, so that means the powerline network allows connections to the Internet. That is the good news for you.
Now we need to see what is possibly blocking that traffic. Do you know if there are any firewall settings on any device that is on your network? It is possible that the reset may have changed those values.
Quote from: SimonV on September 19, 2017, 02:38:47 PM
yes, looks okay. Next, try a DNS query against that DNS server
QuoteC:\Users\Simon>nslookup - 208.67.222.222
Default Server: resolver1.opendns.com
Address: 208.67.222.222
> google.com
Server: resolver1.opendns.com
Address: 208.67.222.222
Non-authoritative answer:
Name: google.com
Addresses: 2a00:1450:4013:c03::65
172.217.17.142
>
In attachment you have the results..
Quote from: deanwebb on September 22, 2017, 09:16:49 AM
OK, so that means the powerline network allows connections to the Internet. That is the good news for you.
Now we need to see what is possibly blocking that traffic. Do you know if there are any firewall settings on any device that is on your network? It is possible that the reset may have changed those values.
I haven't changed things since I changed my wifi passkey and my firewall setting into router is disabled. It's very strange case..(https://uploads.tapatalk-cdn.com/20170922/40f1f79f141de9c32147e65e408150d9.jpg)
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Try going to Google by doing http://172.217.17.142
If that works, you got some kind of DNS issue in your browser, reboot should fix it.
Quote from: deanwebb on September 22, 2017, 06:54:16 PM
Try going to Google by doing http://172.217.17.142
If that works, you got some kind of DNS issue in your browser, reboot should fix it.
No, I can't reach that behind powerline..
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Okokok!
I''ve restored my powerline through Wps method!
I set up using Wps feature by router and now I've my wifi network cloned by powerline....and mainly real access to internet!!
I can't know why I encountered this issue..
I tried many ways but only with Wps feature I've fixed it.
Sometimes now I notice some interrupting on wifi but it is restored early.
Probably my powerline is partially damaged..
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May I ask what country you live in?
Quote from: deanwebb on September 23, 2017, 06:21:17 PM
May I ask what country you live in?
I live in Italy (Rome).
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Quote from: umby75 on September 24, 2017, 03:21:25 AM
Quote from: deanwebb on September 23, 2017, 06:21:17 PM
May I ask what country you live in?
I live in Italy (Rome).
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That makes sense then, to have a concern about power lines, especially if you are in an older building.
Quote from: deanwebb on September 24, 2017, 10:37:59 AM
Quote from: umby75 on September 24, 2017, 03:21:25 AM
Quote from: deanwebb on September 23, 2017, 06:21:17 PM
May I ask what country you live in?
I live in Italy (Rome).
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That makes sense then, to have a concern about power lines, especially if you are in an older building.
Yes, but in my case I don't think my issue was related by electrical system because I wouldn't have had success through the Wps method to configure the powerline..
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Not necessarily... often, hardware issues are random in nature, especially in borderline cases where a connection is *almost* made, but is in a state of flux. WPS could work one hour and then be dodgy the next.