I'm trying to spec out a UPS and Metered PDU for a project that will be deployed to several sites. I have been comparing APC and Tripp Lite and the prices for Tripp Lite are much cheaper, but I only have experience with APC.
Do you guys run Tripp Lite or other vendors in your network, and would you recommend them? What is support like as well? I know APC is a pain to deal with when you're trying to RMA something.
I had a friend that had an APC start a fire in his data center when he plugged it in, right before the big snows hit the northeast. He was very disappointed with them prior to the fire. The fire did not improve his opinion of APC, at all.