Note: This Alert was updated March 5, 2021 to provide further guidance.
Cybersecurity and Infrastructure Security (CISA) partners have observed active exploitation of vulnerabilities in Microsoft Exchange Server products. Successful exploitation of these vulnerabilities allows an unauthenticated attacker to execute arbitrary code on vulnerable Exchange Servers, enabling the attacker to gain persistent system access, as well as access to files and mailboxes on the server and to credentials stored on that system. Successful exploitation may additionally enable the attacker to compromise trust and identity in a vulnerable network. Microsoft released out-of-band patches to address vulnerabilities in Microsoft Exchange Server. The vulnerabilities impact on-premises Microsoft Exchange Servers and are not known to impact Exchange Online or Microsoft 365 (formerly O365) cloud email services.
This Alert includes both tactics, techniques and procedures (TTPs) and the indicators of compromise (IOCs) associated with this malicious activity. To secure against this threat, CISA recommends organizations examine their systems for the TTPs and use the IOCs to detect any malicious activity. If an organization discovers exploitation activity, they should assume network identity compromise and follow incident response procedures. If an organization finds no activity, they should apply available patches immediately and implement the mitigations in this Alert.
Click here for IOCs in STIX format.
Microsoft has released out-of-band security updates to address four vulnerabilities in Exchange Server:
CVE-2021-26858 and CVE-2021-27065 are similar post-authentication arbitrary write file vulnerabilities in Exchange. An attacker, authenticated either by using CVE-2021-26855 or via stolen admin credentials, could write a file to any path on the server.
CVE-2021-26857 is an insecure deserialization vulnerability in the Unified Messaging service. An attacker, authenticated either by using CVE-2021-26855 or via stolen admin credentials, could execute arbitrary code as SYSTEM on the Exchange Server.
To locate a possible compromise of these CVEs, we encourage you to read the Microsoft Advisory.
It is possible for an attacker, once authenticated to the Exchange server, to gain access to the Active Directory environment and download the Active Directory Database.
The majority of the TTPs in this section are sourced from a blog post from Volexity, a third party cybersecurity firm. Note: the United States Government does not endorse any commercial product or service, including any subjects of analysis. Any reference to specific commercial products, processes, or services by service mark, trademark, manufacturer, or otherwise, does not constitute or imply their endorsement, recommendation, or favoring by the United States Government.
Volexity has observed the following files as targets of HTTP POST requests:
/owa/auth/Current/themes/resources/logon.css/owa/auth/Current/themes/resources/owafont_ja.css/owa/auth/Current/themes/resources/lgnbotl.gif/owa/auth/Current/themes/resources/owafont_ko.css/owa/auth/Current/themes/resources/SegoeUI-SemiBold.eot/owa/auth/Current/themes/resources/SegoeUI-SemiLight.ttf/owa/auth/Current/themes/resources/lgnbotl.gifAdministrators should search the ECP server logs for the following string (or something similar):
S:CMD=Set-OabVirtualDirectory.ExternalUrl='
The logs can be found at <exchange install path>\Logging\ECP\Server\.
To determine possible webshell activity, administrators should search for aspx files in the following paths:
\inetpub\wwwroot\aspnet_client\ (any .aspx file under this folder or sub folders)\<exchange install path>\FrontEnd\HttpProxy\ecp\auth\ (any file besides TimeoutLogoff.aspx)\<exchange install path>\FrontEnd\HttpProxy\owa\auth\ (any file or modified file that is not part of a standard install)\<exchange install path>\FrontEnd\HttpProxy\owa\auth\Current\ (any aspx file in this folder or subfolders)\<exchange install path>\FrontEnd\HttpProxy\owa\auth\<folder with version number>\ (any aspx file in this folder or subfolders)Administrators should search in the /owa/auth/Current directory for the following non-standard web log user-agents. These agents may be useful for incident responders to look at to determine if further investigation is necessary.
These should not be taken as definitive IOCs:
DuckDuckBot/1.0;+(+http://duckduckgo.com/duckduckbot.html)facebookexternalhit/1.1+(+http://www.facebook.com/externalhit_uatext.php)Mozilla/5.0+(compatible;+Baiduspider/2.0;++http://www.baidu.com/search/spider.html)Mozilla/5.0+(compatible;+Bingbot/2.0;++http://www.bing.com/bingbot.htm)Mozilla/5.0+(compatible;+Googlebot/2.1;++http://www.google.com/bot.htmlMozilla/5.0+(compatible;+Konqueror/3.5;+Linux)+KHTML/3.5.5+(like+Gecko)+(Exabot-Thumbnails)Mozilla/5.0+(compatible;+Yahoo!+Slurp;+http://help.yahoo.com/help/us/ysearch/slurp)Mozilla/5.0+(compatible;+YandexBot/3.0;++http://yandex.com/bots)Mozilla/5.0+(X11;+Linux+x86_64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/51.0.2704.103+Safari/537.36Volexity observed these user-agents in conjunction with exploitation to /ecp/ URLs:
ExchangeServicesClient/0.0.0.0python-requests/2.19.1python-requests/2.25.1These user-agents were also observed having connections to post-exploitation web-shell access:
antSword/v2.1Googlebot/2.1+(+http://www.googlebot.com/bot.html)Mozilla/5.0+(compatible;+Baiduspider/2.0;++http://www.baidu.com/search/spider.html)As with the non-standard user-agents, responders can examine internet information services (IIS) logs from Exchange Servers to identify possible historical activity. Also, as with the non-standard user agents, these should not be taken as definitive IOCs:
POST /owa/auth/Current/POST /ecp/default.fltPOST /ecp/main.cssPOST /ecp/<single char>.jsVolexity has seen attackers leverage the following IP addresses. Although these are tied to virtual private servers (VPSs) servers and virtual private networks (VPNs), responders should investigate these IP addresses on their networks and act accordingly:
103.77.192[.]219104.140.114[.]110104.250.191[.]110108.61.246[.]56149.28.14[.]163157.230.221[.]198167.99.168[.]251185.250.151[.]72192.81.208[.]169203.160.69[.]66211.56.98[.]1465.254.43[.]185.2.69[.]1480.92.205[.]8191.192.103[.]43Volexity has also provided the following YARA signatures that can be run within your network to assist in finding signs of a compromise.
A list of webshell hashes have also been provided by Microsoft:
b75f163ca9b9240bf4b37ad92bc7556b40a17e27c2b8ed5c8991385fe07d17d0097549cf7d0f76f0d99edf8b2d91c60977fd6a96e4b8c3c94b0b1733dc026d3e2b6f1ebb2208e93ade4a6424555d6a8341fd6d9f60c25e44afe11008f5c1aad165149e036fff06026d80ac9ad4d156332822dc93142cf1a122b1841ec8de34b5511df0e2df9bfa5521b588cc4bb5f8c5a321801b803394ebc493db1ef3c78fa14edc7770464a14f54d17f36dc9d0fe854f68b346b27b35a6f5839adf1f13f8ea811157f9c7003ba8d17b45eb3cf09bef2cecd2701cedb675274949296a6a183d1631a90eb5395c4e19c7dbcbf611bbe6444ff312eb7937e286e4637cb9e72944Note: this is not an all-inclusive list of indicators of compromise and threat actors have been known to use short-term leased IP addresses that change very frequently. Organizations that do not locate any of the IOCs in this Alert within your network traffic, may nevertheless have been compromised. CISA recommends following the guidance located in the Microsoft Advisory to check your servers for any signs of a compromise.
(Updated March 4, 2021): CISA recommends investigating for signs of a compromise from at least September 1, 2020 through present.
Should your organization see evidence of compromise, your incident response should begin with conducting forensic analysis to collect artifacts and perform triage. Please see the following list of recommendations on how to conduct forensic analysis using various tools.
Although the following free tools are not endorsed by the Federal Government, incident responders commonly use them to perform forensics.
While collecting artifacts to perform triage, use processes and tools that minimize the alteration of the data being collected and that minimize impact to the operating system itself.
Ideally, during data collection, store the data on removable/external media and, when possible, run the artifact collection tools from the same media.
Key artifacts for triage that should be collected:
Memory can be collected with a variety of open source tools (e.g., FTK Imager by AccessData, Ram Capture by Belkasoft).
Registry and Windows Event logs can be collected with a variety of open source tools as well (e.g., FTK_Imager, Kroll Artifact Parser And Extractor [KAPE]).
Web logs can also be collected with a variety of open source tools (e.g., FTK Imager).
Execute the following steps in order.
1) Download the latest FTK Imager from https://accessdata.com/product-download/.
2) Collect memory from live system using FTK Imager. See Memory Capture with FTK Imager.pdf for instructions. Note: Download and copy "FTK Imager" folder to an external drive. Run FTK Imager.exe from the FTK Imager folder from external drive. Wait until memory collect is complete before proceeding to step 2.
3) Collect important system artifacts using KAPE. See KAPE Collection Procedure. Note: Download KAPE from a separate system; do not download KAPE to the target system. Run KAPE from external drive.
4) Collect disk image using FTK Imager. See Live Image with FTK Imager.pdf for instructions. Note: Run FTK Imager.exe from the "FTK Imager" folder from external drive.
1) Open FTK Imager. Log into the system with Administrator privileges and launch "FTK Imager."
2) Open "Capture Memory." Select "Capture Memory..." from the File menu.

Figure 1: FTK Imager – Capture Memory Command
3) Select Path and Filenames. On the window that appears, use the "Browse" button to identify the destination of the memory capture. Save the memory capture to an external device and not the main hard drive of the system. Doing so will prevent the saved file from overwriting any dataspace on the system.

Figure 2: FTK Imager – Memory Capture
4) Capture Memory. Click on "Capture Memory" to begin the capture process. The process will take several minutes depending on the size of the pagefile and the amount of memory on the system.

Figure 3: FTK Imager – Capture Process
1) Download KAPE from https://www.kroll.com/en/services/cyber-risk/investigate-and-respond/kroll-artifact-parser-extractor-kape.
2) Disable any antivirus or host protection mechanisms that prevent execution from removable media, or data loss prevention (DLP) mechanisms that restrict utilization of removable media.
3) Unzip Kape.zip and run gkape.exe as admin from your removable media
4) Target source should be the drive on which the OS resides, typically C:.
5) Target destination should be an external drive folder, not the same drive as the Target source. If available, use an external hard drive or flash drive.
6) Uncheck Flush checkbox (it is checked natively).
7) Check Add %d and Add %m checkboxes.
8) Select ALL checkboxes to ensure KAPE will target all available data that it is capable of targeting. This takes some time; use the down arrow and space bar to move through the list quickly.
9) Check Process VSCs checkbox.
10) Select Zip radio button and add Base name TargetOutput.
11) Ensure Deduplicate checkbox is checked (it is checked natively).
gkape.exe during execution, you will also see a command window execute. Note: KAPE usually takes less than 20 minutes to complete on a workstation; if it is taking significantly longer there may be an issue.
Figure 4: gkape.exe screenshot
CISA strongly recommends organizations read Microsoft's advisory and security blog post for more information on how to look for this malicious activity and to apply critical patches as soon as possible.
(Updated March 4, 2021): CISA is aware of threat actors using open source tools to search for vulnerable Microsoft Exchange Servers. This particular type of attack is scriptable, allowing attackers to easily exploit vulnerabilities through automated mechanisms. CISA advises all entities to patch as soon as possible to avoid being compromised.
(Updated March 4, 2021): From Microsoft's patch release, the security updates are available for the following operating systems:
(Updated March 4, 2021): If you are running an older CU then what the patch will accept, you must upgrade to at least the required CU as stated above then apply the patch.
(Updated March 4, 2021): All patches must be applied using administrator privileges.
(Updated March 5, 2021): If patching is not an immediate option, CISA strongly recommends following alternative mitigations found in Microsoft's blog on Exchange Server Vulnerabilities Mitigations. However, these options should only be used as a temporary solution, not a replacement for patching. Additionally, there are other mitigation options available. CISA recommends limiting or blocking external access to internet-facing Exchange Servers via the following:
SA recommends limiting or blocking external access to internet-facing Exchange Servers via the following:
/owa/. Restrict external access to Exchange Admin Center (EAC) aka Exchange Control Panel (ECP) URL: /ecp/.
(Updated March 4, 2021): Disconnect vulnerable Exchange servers from the internet until a patch can be applied.
CISA would like to thank Microsoft and Volexity for their contributions to this Alert.