ASK THE HEADHUNTER Does Human Resources go too far?

[deanwebb]

Does Human Resources go too far?

Question I am so glad someone has finally called out the Human Resources (HR) department on its disrespect for job applicants. The sentiment seems to be that they can waste your time and keep you on hold indefinitely simply because — after all — a job hunter has nothing better to do. You’re unemployed (maybe) or in any event you have come to their company to be emotionally abused. I am both surprised and appalled at companies that supposedly pride themselves on “great customer service” and then treat job applicants like simpletons. Don’t they realize those applicants are potential customers

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