Palo Alto: Password and Multi-Factor Authentication (MFA) changes coming May 31

[icecream-guy]

Dear Palo Alto Networks User,
You're receiving this email because you are a user in a Palo Alto Networks Customer Support Portal  account. 
WHAT: Your accounts will need to be updated to meet enhanced security requirements.  Key changes include:
1.   Users will require Multi-Factor Authentication (MFA) which is crucial to protect data against credential theft and damage. 
2.   Password will need to be changed every 365 days
3.   If a user enters incorrect passwords 5 times, their account will be locked out for 15 mins
WHY: Our ongoing effort to enhance our security
WHEN: Tuesday, May 31st 8 AM PDT
WHAT YOU HAVE TO DO: 
•   Starting May 31st, you will be prompted to change your password.  Password policy requirements:  a) minimum 11 characters, b) at least one each of uppercase, lowercase, numbers, and special characters.
•   You will be asked to enroll into one or more MFA factors: Okta Verify, Google Authenticator or email. 
SUPPORT:  If you have issues, please open a case at https://support.paloaltonetworks.com.  If you are unable to log in, please use Need Help? option on the SSO login password page.
Thank you!
Palo Alto Networks
www.paloaltonetworks.com

[deanwebb]

Right after Memorial Day, change them accounts!